FAQs

Some customers may require special arrangements to cater for their personal medical circumstances, for example they may want to wear a mask or ask our technicians to do so. Please let us know before the appointment so that we can do our best to accommodate your request.

Clear your vehicle in time for your appointment with us

In preparation for your appointment, we would request that you clear your vehicle as much as possible beforehand, removing personal items such as used face masks or tissues.

If having read our guidance, or the Government’s guidance, you feel that it would be best to reschedule your appointment, you can do so by visiting the Contact Us page